Sectors | Entities providing essential services (including their supply chains) |
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Accommodation Lead agency: Ministry of Business, Innovation and Employment | - Any entity that provides accommodation services for essential workers, isolation/quarantine, and emergency housing
- Retirement villages
- Backpackers accommodation (see Additional decisions and exemptions for more information)
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Border Lead agency: Customs New Zealand | - Customs New Zealand, Immigration New Zealand and the Ministry for Primary Industries.
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Building and construction Lead agency: Ministry of Business, Innovation and Employment | - Any entity involved in building and construction related to essential services and critical infrastructure, including those in the supply and support chain
- Any entity involved in any work required to address immediate health or life safety risks, or to prevent serious environmental harm, and relevant essential supply chain elements
- Any entity with statutory responsibilities or that is involved in building and resource consenting necessary for the above purposes.
Further detail on the construction sector on Building Performance website
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Courts, tribunals and the justice system Lead agency: Ministry of Justice | - Courts of New Zealand, tribunals
- Critical Crown entities (eg Electoral Commission).
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Education Lead agency: Ministry of Education | At Alert Level 4:- Any entity or individual determined by the Secretary for Education as required to provide distance or online learning (eg printers, devices, IT)
At Alert Level 3 only: - Any person employed or contracted as teaching, nursery and childcare staff, including specialist education professionals and others who provide support (eg to disabled children)
- Any person employed by or contracted to an educational facility
- Any entity supplying educational facilities or educational materials (eg printers)
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Fast-moving consumer goods Lead agency: Ministry of Business, Innovation and Employment | - Any entity involved in the supply, delivery, distribution and sale of food, beverage and other key consumer goods essential for maintaining the wellbeing of people.
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Financial services Lead agencies: Financial Markets Authority and Reserve Bank of New Zealand | - Any entity that operates consumer and business financial services, financial services infrastructure including banking services, a stock exchange, broking services, payment and settlement systems, funds management including KiwiSaver, insurance services, financial advice, and support services such as administrators, supervisors and custodians.
Reserve Bank guidance on essential financial services
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Health Lead agency: Ministry of Health | - District Health Boards (and all of their facilities), Pharmac, New Zealand Blood Service, Health Promotion Agency, Health Quality and Safety Commission
- Any person employed or contracted as a doctor, nurse, midwife, pharmacist, paramedic, medical laboratory scientists, kaiāwhina workers, social workers, aged care and community workers, and caregivers more generally
- Hospitals, primary care clinics, pharmacies, medical laboratories, care facilities (eg rest homes)
- Emergency dental and optometry care services
- Any entity providing ambulance services
- Any entity involved with the deceased/tūpāpaku (eg funeral homes, crematories, cemeteries)
- Any entity producing health sector equipment, medicines and PPE.(external link)
The Ministry of Health has further information on essential services in the health and disability system
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Local and national government Lead agencies: Department of Internal Affairs (local government) and State Services Commission (national government) | - Any entity involved in COVID-19 response, enforcement, planning or logistics or that has civil defence/emergency management functions (including any entity that supplies services for these purposes)
- Key public services.
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Foreign government Lead agency: Ministry of Foreign Affairs and Trade | - Maintaining critical operations at foreign missions based in New Zealand.
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Primary industries, including food and beverage production and processing Lead agency: Ministry for Primary Industries | - Any entity involved in the packaging, production and processing of food and beverage products, whether for domestic consumption or export
- Any entity involved in relevant support services, such as food safety and verification, inspection or associated laboratory services, food safety and biosecurity functions
- Any entity providing veterinary services
- Any entity whose closure would jeopardise the maintenance of animal health or welfare standards (including the short-term survival of a species).
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Public safety and national security Lead agency: National Emergency Management Agency | - The Department of Corrections, Fire and Emergency New Zealand, Ministry of Defence, Ministry of Justice, New Zealand Defence Force, New Zealand Police, New Zealand Security Intelligence Service, Government Communications Security Bureau, and Department of Prime Minister and Cabinet
- Courts of New Zealand
- Any person employed or contracted in a public safety or national security role.
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Science Lead agency: Ministry of Business, Innovation and Employment | - ESR, GNS, GeoNet, NIWA, MetService
- Any entity (including research organisations) involved in COVID-19 response
- Any entity (including research organisations) involved in hazard monitoring and resilience
- Any entity (including research organisations) involved in diagnostics for essential services like biosecurity, public health
- Laboratories and Physical Containment level 3 (PC3) facilities that could provide essential services and products that could be used to respond to COVID-19
- Other significant research facilities including animal facilities, clinical trials and infrastructure that requires constant attention (eg samples, collections and storage facilities) that are important to New Zealand.
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Social services Lead Agency: Ministry of Social Development/Oranga Tamariki | - Those entities, including non-government organisations, that provide welfare and social services to meet immediate needs, in the following categories:
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Transport and logistics Lead agency: Ministry of Transport | - The Ministry of Transport has provided specific advice for the transport sector. This may be updated as the response evolves.
Ministry of Transport: Essential services - Customs New Zealand advice on essential and non-essential goods
- Any small passenger service vehicle driver (who holds the relevant licence) such as ride-share or taxi drivers
- Any entity providing services to keep vehicles operational for essential work purposes (eg vehicle testing, mechanics, tyre services)
- Ministry of Transport, New Zealand Customs, New Zealand Transport Agency, Civil Aviation Authority (including Aviation Security Service), Maritime New Zealand (including the Rescue Coordination Centre), Airways NZ, MetService, KiwiRail (including Interislander), and any entity which is contracted by these entities
- Any entity that provides, or is contracted to an entity that provides, logistics services, including New Zealand Post and courier services
- Any entity providing, or that is contracted by an entity that provides, transport services to the Ministry of Health, a District Health Board, a Medical Officer of Health, or a Controller (as defined in section 4 of the Civil Defence and Emergency Management Act 2002)
- Any entity which provides services related to the maintenance and ongoing operation of critical infrastructure (eg roads, rail, ports, airports)
- Any entity which operates or is contracted by an entity listed in Schedule 1 of the Civil Defence and Emergency Management Act 2002, an aerodrome, a passenger and/or freight aviation service, a passenger and/or freight shipping service, a road freight service, a rail freight service, a vehicle recovery service; or a public transport service (under contract with a Regional Council).
- The delivery of solid fuels (including firewood, pellets and coal) for immediate needs (eg home heating) or fulfilling existing orders is an essential service.
- Disposal of waste, including recycling, is an essential service and may continue to operate during Alert level 4. Individual operators have responsibilities to appropriately meet the health, safety, and security requirements of their staff and customers, and should not operate if they feel they cannot do so
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Utilities and communications, including supply chains Lead agency: Ministry of Business, Innovation and Employment, and Ministry for Culture and Heritage (for broadcasting) | - Any entity involved in the production, supply, sale distribution or disposal of electricity, gas, water, wastewater (eg sanitation), waste (eg rubbish collection and recycling), liquid and solid fuel, telecommunication services, and any entity that is contracted by these entities
- The delivery of solid fuels (including firewood, pellets and coal) for immediate needs (eg home heating) or fulfilling existing orders, is an essential service.
- News (including news production) and broadcast media is considered essential. Daily delivery of newspapers is considered essential. Non-daily newspapers for communities that are hard to reach due to physical location and with limited access to digital connectivity, or for non-English language material audiences are considered essential. Non-broadcast news organisations are encouraged to deliver services online wherever possible. The physical delivery of printed magazines is not considered to be an essential service, as magazines are not considered to provide up-to-date critical news
- Security and cleaning of GLAM institutions: All galleries, libraries, archives and museums will remain closed to the public. Essential security and maintenance is permitted.
- Internet service providers
- Any entity that provides maintenance and repair services for utilities and communications, including supply chains
- Any entity supplying services to essential workplaces that are required for the safe operation of that workplace (eg cleaning, security services).
- Commercial cleaners that clean common areas of apartment buildings may also continue to operate, where there is high-traffic (eg lifts, stairwells).
- For further guidance visit the Ministry for Culture and Heritage
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