23 Mar 2020

Pathways’ physical offices will remain closed during Alert Level 3, but our immigration advisers will still be available to assist with your visa matters and enquiries.

All Pathways’ staff have been working from home under the Alert Level 4 lockdown, as per our Government’s directive. We will continue working from home under Alert Level 3, which begins at 11.59pm on Monday 27 April. All telephone calls and emails to Pathways have been, and will continue to be received and responded to exactly as they would be normally. Visa enquiries and visa application work and lodgements continues as normal. The only difference is that our Hamilton and Wellington offices are not open to the public but, if you must deliver documents, please telephone and suitable arrangements will be made.

The whole world is impacted by the outbreak of COVID-19 and our top priority is the health and wellbeing of our wonderful country and especially of all of our staff and clients.

These changes will not compromise our ability to continue to deliver the high quality, trusted and expert immigration services for which Pathways is reputed. Most of our work, including visa applications, is able to be undertaken by phone, video conference and email and it is not actually necessary to meet in person (although in normal circumstances this is always our preference).

Our hearts and thoughts are with those people and businesses that have been affected by this worldwide outbreak and we strongly urge everyone in New Zealand to follow the Government guidelines to do what they can to minimise the impact to our country.

Stay safe and look after yourself and those around you, in particular those who are most vulnerable.

More information about coronavirus, including how to self-isolate, is available on the Ministry of Health website.

More information about Alert Levels 3 and 4 is available on the Government’s official COVID-19 website.